REFUND POLICY

A clear path if Lifetime Pro is not right for you.

CheckBefore Lifetime Pro is a one-time purchase, not a subscription. Paddle processes our payments and handles refund reviews.

How to request a refund

Contact support@checkbeforeai.com or use the buyer support link in your Paddle receipt. Please contact us from an email address that can receive a reply and include your Paddle transaction details. Do not send files or file contents.

When a refund may apply

Refund requests submitted within 14 days of the transaction may be reviewed. Paddle decides requests case by case and may approve a full refund, a partial refund, or decline a request. Your mandatory rights under applicable consumer-protection law still apply.

Refunds may be unavailable where the product has been fully delivered and used, where there is evidence of fraud or refund abuse, or where the request falls outside applicable rights or the review period. A request within 14 days does not guarantee approval.

How refunds are processed

Approved refunds are returned to the original payment method where possible. Paddle generally processes an approved refund within 14 days. Paddle may need to review the transaction before a refund is issued.

Access after a refund or dispute

When a refund is approved, or when a payment dispute or chargeback is received, Lifetime Pro access may be suspended or revoked. This does not limit any rights you have under applicable law.

Updates

This policy is effective September 8, 2026. We may update it when our product, payment process, or legal obligations change. The version in effect at the time of your transaction applies to that transaction.